Fonds documents research undertaken by Gwynneth Heaton in 1993 and 1994 to investigate the provision of reference services in medical school libraries. The investigation examined factors that may affect reference service such sa the proximity of other desks providing information; the type of staff providing the service; the variety of services provided; the provision of research assistance by appointment; the physical proximity of a hospital; and the use of problem based learning in the medical school curriculum. The project involved a mail survey and follow up visits to selected medical libraries in Canada and the United States. The results of this research were published in various academic library journals.
The accession consists of correspondence, questionnaires, raw survey data, research notes and manuscripts of published and unpublished articles resulting from Ms. Heaton's research project.